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Case Study

Mahindra Powerol DG Set – Shopping Complex

1

Problem Statement

The Client & Context

The client, a modern shopping complex, requires dependable electrical power to support retail outlets, common areas, lighting, elevators, escalators, HVAC systems, security systems and other essential facility services.

The Bottleneck

The shopping complex was dependent on the utility power supply for its day-to-day operations, while power interruptions and fluctuations created a requirement for a reliable backup power source. Any interruption during operating hours could affect customers, retailers and critical building services.

The Impact

Unexpected power interruptions could result in disruption of essential services, inconvenience to shoppers and tenants, interruption of retail operations and potential downtime of critical equipment. Maintaining reliable power continuity was therefore essential for smooth and uninterrupted shopping-complex operations.

2

Proposed Solution

System Engineering

Our Sales team carried out a detailed assessment of the shopping complex's electrical load requirements, identifying critical services and evaluating the backup power requirement for essential facility operations.

The Solution

Based on the application requirement, we recommended a Mahindra Powerol Diesel Generator Set with suitable capacity and best block loading capacity to provide dependable backup power during utility power interruptions.

Implementation

The Mahindra Powerol DG Set was integrated with the shopping complex's electrical system to provide reliable backup power during grid failures. The solution was configured to support critical facility loads and enable smooth continuity of essential operations during utility interruptions.

3

Result and Customer Experience

Measurable ROI

  • Reliable availability of backup power during utility interruptions.
  • Minimized disruption to retail stores and essential shopping-complex services.
  • Maintained continuity of critical loads such as lighting, elevators, escalators, HVAC and security systems, as applicable.
  • Improved customer and tenant experience during power interruptions.
  • Greater confidence in uninterrupted facility operations during grid failures.

Customer Experience

“For a shopping complex, power continuity is essential for both customer experience and tenant operations. The Mahindra Powerol DG Set provides dependable backup power during utility interruptions, helping us maintain critical services and keep the facility operating smoothly.”
— Facility Manager