Case Study
Mahindra Powerol DG Set – Shopping Complex
The Client & Context
The client, a modern shopping complex, requires dependable electrical power to support retail
outlets, common areas, lighting, elevators, escalators, HVAC systems, security systems and
other essential facility services.
The Bottleneck
The shopping complex was dependent on the utility power supply for its day-to-day
operations, while power interruptions and fluctuations created a requirement for a reliable
backup power source. Any interruption during operating hours could affect customers,
retailers and critical building services.
The Impact
Unexpected power interruptions could result in disruption of essential services,
inconvenience to shoppers and tenants, interruption of retail operations and potential
downtime of critical equipment. Maintaining reliable power continuity was therefore
essential for smooth and uninterrupted shopping-complex operations.
System Engineering
Our Sales team carried out a detailed assessment of the shopping complex's electrical load
requirements, identifying critical services and evaluating the backup power requirement for
essential facility operations.
The Solution
Based on the application requirement, we recommended a Mahindra Powerol Diesel Generator Set
with suitable capacity and best block loading capacity to provide dependable backup power
during utility power interruptions.
Implementation
The Mahindra Powerol DG Set was integrated with the shopping complex's electrical system to
provide reliable backup power during grid failures. The solution was configured to support
critical facility loads and enable smooth continuity of essential operations during utility
interruptions.
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Result and Customer Experience
Measurable ROI
- Reliable availability of backup power during utility interruptions.
- Minimized disruption to retail stores and essential shopping-complex services.
- Maintained continuity of critical loads such as lighting, elevators, escalators, HVAC and
security systems, as applicable.
- Improved customer and tenant experience during power interruptions.
- Greater confidence in uninterrupted facility operations during grid failures.
Customer Experience
“For a shopping complex, power continuity is essential for both customer
experience and tenant operations. The Mahindra Powerol DG Set provides dependable backup
power during utility interruptions, helping us maintain critical services and keep the
facility operating smoothly.”
— Facility Manager